Frequently Asked Questions about this site.

How are Lessons conducted?

Lessons are conducted through the Google Meet platform. If you are a Google calendar user, your scheduled lessons will show up on your calendar with a link to connect you to the classroom on the Meet platform at the scheduled day and time. You will also receive an email with a join link when you confirm payment for your booking.

What is your availability?

We are available Mon to Fri from 10am to 6pm (GMT+8hrs) Please note that I am based in SE Asia so be aware of the time zone difference when scheduling a free consultation or regular lesson. Registered users have access to the booking calendar automatically synced to the time zone of your location to ensure that you can make bookings at a convenient time for you based on where you are.

How can I pay for lessons?

We accept payment through Paypal. You will be automatically taken to the Paypal login when you click ‘Pay Now’ when booking your lessons. Just transfer payment from your Paypal account. If you don’t have a Paypal account and wish to book & pay for lessons by credit or debit card, please contact me first giving me your preferred lesson/package. I can send an invoice by email for your payment - just click the button saying ‘Pay by Card’, enter your details and click send. All card payments are processed securely through Paypal.

Can I get a refund for any lessons I don’t use?

We can offer refunds on cancelled & unused lessons under certain conditions. Please read our full ‘Terms and Conditions’ page here for more information.

Do you offer classes for groups?

I can offer courses for groups of up to 12 participants for Business English short course packages. If you are interested in a corporate package for your colleagues/team, please contact me with your requirements. I do not currently offer group lessons for IELTS Test preparation classes.

Do I need to buy any books or materials to study a class?

No. All study and practice materials are included in the price for both Business English and IELTS Test Prep classes and short courses. This includes in-lesson activity/practice handouts and self-study materials. All materials are in digital/soft copy form (PDF) and are sent by email before & after class or are downloadable during a lesson.

Who are your lessons & courses suitable for?

My lessons are designed for adult learners from CEFR levels B1 (intermediate) up to C2 (advanced) who want to improve their English for work & business, and students (16 y.o. and above) who are preparing to take an IELTS Test. For test preparation classes, the minimum accepted age is 16 (subject to a successful trial lesson). I do not accept children or young learners. If you are interested in becoming a student but are unsure of your level, please contact me to arrange an online placement test.